Reference

The legal terms behind your jalilive account

Every rule that shapes your account — who can hold one, how a bKash, Nagad or Rocket deposit must be sent, what we check before a cash-out clears, how to ask for closure — is written out here in plain words, and it applies…

Eligibility by regionWallet name matchingWithdrawal checksClosure requests

Explore the Lobby Read FAQ

What these legal terms cover for you

jalilive Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Every rule on this page applies from the moment you open an account, not from the moment you first deposit. You must be old enough and legally allowed to take part where you live; whether you can access the site at all depends on your local

1
law and eligible regions, and we do not open accounts outside those regions. One account per person, in your own name, funded from a wallet that belongs to you. Money rules are short. A deposit through bKash, Nagad, Rocket or Upay must come from a wallet
2
registered in your name, and a cash-out returns to the same wallet you paid in from, so we can match the sender. Bank Transfer follows the same idea with the name on the bank record. If money arrives from someone else's wallet, we hold the balance
3
while we trace it and may send it back instead of crediting it. The terms also cover how you use the lobby: one login, no automated scripts, no sharing your OTP. The sportsbook sits under the same rules — our cricket markets, BPL and international fixtures
4
included — and so do the slots and live tables, with no outcome promised on any market or spin. We amend the wording when payment rails or regional rules change, and the current version stays on this page with the date it took effect. Using the
5
site after a change means you accept the updated text.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA AND SECURITY

How jalilive holds your account data

Your details stay tied to a purpose: opening the account, clearing a payment, checking a withdrawal, meeting a regional rule. We hold your name, mobile number, date of birth, the wallet numbers you pay from and the bets or spins you place, and we keep them while the account is open plus a period afterwards for payment disputes and legal duty. Cookies are small files the site uses to keep you signed in and remember your language; clear them in your browser and you simply log in again. Nobody at jalilive asks for your OTP or your wallet PIN, ever.

Details we hold

Name, mobile number, date of birth, the wallet numbers you pay from and the bets or spins you place. Each field can be checked against a payment, which is why we ask for it once.

Cookies and sign-in

Cookies keep the session open so you don't retype your password on every page, and they remember your language choice. Clear them and the next visit starts from the login screen.

Withdrawal checks

A cash-out goes back to the same bKash, Nagad or Rocket wallet that funded the account. Matching the sender name to the account name is the whole point, and it's the step people ask about most.

Changes and closure

Ask us to correct your details, hand you a copy of what we hold, or close the account. A closure request is taken from the registered email or phone so we know it's you.

ASK ABOUT POLICY

Where to send a legal question

If a clause reads badly or your account is blocked on a rule you don't understand, ask us directly instead of guessing. Write from the email or phone number registered on your account, tell us your username and the section you're asking about, and attach a screenshot if the wallet shows something different. Questions about a payment go faster when you paste the bKash, Nagad or Rocket transaction ID. We answer policy questions through the same channels we use for deposits and withdrawals, so you keep one thread for everything.

Questions about terms and eligibility

The same handful of questions come up whenever someone reads the terms for the first time. Here are the answers we give most often, kept short so you can check them before you deposit rather than after. If your case isn't covered here, send it to support from your registered number and we'll answer on that thread.

You must be old enough under the law where you live and able to pay from a wallet or bank account in your own name. Access depends on your local law and eligible regions.

Because a cash-out returns to the same wallet that paid in. Matching the sender name to your account name is how we stop someone else's money moving through your account.

No. One account per person, and duplicate or shared logins get closed. If you've forgotten your details, ask support to help you back in instead of opening a second account.

We hold the balance while we trace the sender, and it may go back to that wallet rather than being credited. Send the transaction ID through support and we'll tell you where it stands.

Write from the email or phone number on your account and say what you want — a copy, a correction or closure. We reply on the same thread once we've confirmed it's you.

Yes, when payment rails or regional rules shift. The current version sits on this page with the date it took effect, and a material change is flagged at login before you play.

Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoPrivacy Policy Appjalilive App InfoJalilive Banking

The legal terms behind your jalilive account

How jalilive holds your account data

Details we hold

Cookies and sign-in

Withdrawal checks

Changes and closure

Where to send a legal question

Questions about terms and eligibility

01 Who can hold an account in Bangladesh?

02 Why do you need my own bKash or Nagad number?

03 Can I keep more than one account?

04 What happens if money comes from someone else's wallet?

05 How do I get a copy of my data or close my account?

06 Do the terms change, and how will I know?

Legal

Related pages

Related pages